Online Restaurant Reservation System and Table Management
End phone call traffic with PinnerOne. Let customers book their tables within seconds through the online reservation system, and monitor the process instantly with the smart dashboard.
24/7 Online
Instant Confirm
Management Dashboard that Simplifies Operations
Don't waste time noting down calling customers. View all reservations on a single screen, make table assignments, and work in coordination with the kitchen. Monitor your business's occupancy chart in real-time.
- One-Click Seating Management
- Waitlist & Time Estimation
- No-Show Tracking & Blacklist
- Real-time Occupancy & Cancel Stats
Why Choose Pinner Reservation Infrastructure?
We eliminate manual errors in reservation management and minimize customer loss (no-shows). Here are the professional solutions we offer for modern businesses:
24/7 Continuous Online Booking
Customers can book anytime, anywhere without phone traffic. Fast booking feature allows date, time, and guest selection in seconds. Build trust with instant confirmation codes and notifications.
Customer Cancellation & Management
Reduce operational load. Your customers can easily cancel or update their bookings via the confirmation link they receive. This way, cancelled tables are immediately reopened for availability in the system.
Smart Availability & Group Bookings
Intelligence based on branch and capacity. The system automatically suggests the best table combinations for group bookings. Zero the risk of overbooking by defining estimated session duration for each booking.
Multi-Channel Notification System
Automation designed to reduce no-show rates. Send automated reminders to customers via SMS, Email, or Push notification. Create personalized reminder texts specific to your brand.
Instant Operational Statistics
Live dashboard for business owners and managers. Monitor total bookings, expected guests, and cancellations in real-time. Optimize staff planning by analyzing the density of upcoming hours.
Customer Loyalty & CRM Data
Know your most frequent customers. Add special notes by accessing customer history and keep risky bookings under control with "blacklist" management. Create loyalty programs based on data.
Everything Your Restaurant Needs, One Platform
PinnerOne provides all the tools you need for your restaurant's digital transformation
QR Menu & Table Ordering
Let your customers view the menu and place orders by scanning QR codes from their tables. No more waiting for waiters.
Online Payments
Credit cards, debit cards, digital wallets - accept all payment methods on one platform. Fast and secure payments.
Inventory & Table Tracking
Track your inventory and table status in real-time. Get stock alerts, never run out of ingredients.
Multi-Branch Management
Managing multiple locations? Control all branches from a single dashboard and compare reports.
POS & Cash Register Integration
Seamlessly integrates with your existing POS system. Automate bills, invoices, and reporting.
Map Visibility
Make your restaurant visible to customers on maps. Attract new customers and accept reservations.
Pinner Wallet - Loyalty System
Reward your customers with points and offer campaigns. Build a loyal customer base.
Detailed Reporting & Analytics
Sales reports, best-selling products, customer behavior - all data at your fingertips.
Müşteri Hikayeleri
Pinner ile dijital dönüşüm yapan restoranlar
500+ restoran, kafe ve zincir işletme Pinner ile çalışıyor
Sipariş takibi %40 hızlandı, mutfak ekibi eski tablete göre çok daha verimli çalışıyor. Müşteri memnuniyeti arttı.
Pinner ile 12 şubemizi tek yerden yönetiyoruz; stok ve raporlama sorunlarımız bitti. Gerçek zamanlı veri harika.
Self-order kiosk uygulamalarımızla kuyruğumuz yarı yarıya azaldı; personel işlemlere değil müşteri iletişimine odaklanıyor.
Choose The Perfect
Meet our flexible and transparent pricing packages tailored for every need, from QR menus to chain restaurant management.
Starter
Ideal entry package for boutique businesses taking their first step into digitalization.
- Modern QR Menu (Unlimited Views)
- Basic Product and Category Management
- Image Upload and Multi-Language Infrastructure
- Pinner App Support
Tradesman
Businesses that do not need complex stock tracking and want to quickly enter orders and take bills.
- Dine-In (At Table) and Takeaway Order Management
- Partial Payment and Split Bill
- Offline Working Support
- PinnerApp Support
Delivery & Standard
Restaurants with variant menus, collecting loyalty data, or working with floor plans.
- All Tradesman Package Features, Plus:
- Phone Delivery Module (Customer database / Caller ID)
- New: Table Reservation (Hourly reservation, Deposit, No-Show)
- New: Shared Cart / Split Bill Pinner App Support
Professional
VIP restaurants directing orders with KDS, making detailed cost analysis, or doing business purchasing.
- All Standard Package Features, Plus:
- Comprehensive Kitchen Display System (KDS) and Station Routing
- New: Production and Manufacturing Planning (Semi-finished to finished)
- New: Chef and Kitchen Performance Measurement (Time tracking)
Chain / Enterprise
Brands that want to manage authorities, menus, and stocks in all branches from a single center.
- All Professional Package Features, Plus:
- New: AI (ML) Supported Preparation Time Estimation
- New: Customer App and OTP Verification (Wallet Infrastructure)
- New: B2B Open Account / Credit Work (Credit and Reconciliation)
Unique Advantages
No unexpected fees at PinnerOne. Grow your business with unlimited products, unlimited integrations, and full support.
Smart Supply Management
Compare prices in PinnerOne's integrated supplier marketplace or add your own suppliers. When stock levels drop to your set limit, the system automatically creates orders with the best supplier. You never run out of materials, the supply chain is now in your control!
One Price, All Features
POS, KDS (Kitchen Display), Self-Order Kiosk, QR Menu, Online Ordering, Branch Management, Stock & Cost, Reporting, Digital Signage, and all integrations in one package! No surprise bills, no hidden fees. Your price doesn't grow as your business grows.
Seamless Migration Guarantee
Coming from another system? Don't worry! Our infrastructure compatible with all POS and management systems, along with our expert support team, completes your transition with zero downtime. Your data is safe, your business doesn't skip a beat.
Digitalize Your Tables with Reservation Power, Increase Your Occupancy Rate
Let Your Customers Book Their Tables Even While You Sleep
Stop waiting by the phone or being tied to working hours. Accept 24/7 reservations through your website, social media accounts, or Google Maps thanks to the online reservation system. Every missed call is essentially a lost table. Your customers get instant confirmation codes and can cancel self-service whenever they want.
Help Center
Frequently Asked Questions
Find answers to common questions here
How is PinnerOne different from other restaurant systems?
PinnerOne offers POS, QR menu, kitchen display, self-order, delivery and inventory management in one platform. With zero-downtime and ultra-low latency infrastructure, it can handle thousands of concurrent orders. Other systems typically require multiple product integrations from different vendors, PinnerOne is an all-in-one solution.
How many devices and tables does it support?
PinnerOne supports unlimited devices and tables. Whether you're a 10-table cafe or a 500-table restaurant chain, the system runs without performance loss. Thanks to its architecture optimized for high transaction volume, it can support thousands of concurrent users.
How is system performance during peak hours?
PinnerOne provides uninterrupted service even during peak hours with ultra-low latency infrastructure and zero-downtime guarantee. The system is scaled to handle 300% extra load during peak hours. With real-time load balancing, no orders are lost or delayed.
How long does installation take?
Basic setup is completed within 1 day. Full installation including menu upload, POS device setup and staff training takes 3-5 business days. No complex technical infrastructure needed thanks to cloud-based structure. Our installation team manages the entire process, you just focus on running your business.
How is data security ensured?
All data is protected with 256-bit SSL/TLS encryption. PCI-DSS Level 1 certified payment infrastructure is used. Data is backed up daily and stored in different geographic regions. ISO 27001 information security standards compliance is ensured. GDPR compliant.
What payment methods are supported?
Credit cards (Visa, Mastercard, Troy), debit cards, digital wallets (Apple Pay, Google Pay), QR code payment, cash and account billing are supported. Integration with all popular virtual POS providers (İyzico, PayTR, PayU) is available. Split payment feature is also included.
